Privacy Policy

 Effective Date: January 1st 2024

Addis Spot (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect 

1.1 Information You Provide to Us

We may collect personal information directly from you, including:

• Account Information: Name, email address, phone number, password, and profile preferences.
• Booking Details: Reservations, restaurant preferences, and special requests.
• Payment Information: Billing details, payment method, and transaction data (for paid services).

1.2 Information We Collect Automatically

When you visit our website or use our app, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the site, and navigation patterns.
• Location Data: If enabled, we may collect your geolocation to suggest nearby restaurants.

1.3 Information from Third Parties

We may receive data about you from:

• Social media platforms if you connect your accounts.
• Restaurants you book with through our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate and manage reservations with restaurants.
• To personalize your experience, including recommendations and targeted offers.
• To process payments and provide receipts.
• To communicate with you, including sending confirmation emails, notifications, and marketing messages.
• To analyze and improve our services, website, and app performance.
• To ensure compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 With Restaurants

• To fulfill your reservations and communicate any special requests or preferences.

3.2 With Service Providers

• Payment processors, IT service providers, and analytics companies to assist in delivering our services.

3.3 For Legal Reasons

• To comply with legal obligations, enforce our terms of use, or protect our rights and the safety of our users.

3.4 With Your Consent

• If you explicitly agree to share your data with other third parties for promotional or other purposes.

4. Your Privacy Choices

4.1 Managing Your Information

You can update or delete your personal information by accessing your account settings.

4.2 Marketing Communications

You can opt-out of receiving marketing emails or notifications by following the unsubscribe instructions in our communications.

4.3 Location Services

You can disable location tracking through your device settings.

4.4 Data Deletion

You may request the deletion of your personal data by contacting us at +1 (206) 712-0282.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Cross-Border Data Transfers

As Addis Spot operates in Ethiopia, your data will be stored and processed within the country. If you use our services from outside Ethiopia, your information may be transferred to and processed in Ethiopia.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Addis Spot
Addis Ababa, Ethiopia

+1 (206) 712 0282

Musdocs@gmail.com

By using our website and services, you agree to the terms of this Privacy Policy.